Terms and Conditions for booking accommodation with Connemara Farm Holidays
Booking enquiries
Booking Conditions
Cancellation
General
Thank you for your booking at Connemara Farm Holidays.
Connemara Farm Holidays
St Martins
Isles of Scilly
TR25 0QL
[email protected]
Booking enquiries
- When you contact us to make a provisional booking either by phone or email we will request a non-refundable deposit of £200 per week to secure the booking.
- On receipt of the deposit a booking confirmation letter or email will be sent to you within 5 days, containing the details of accommodation booked, monies paid and balance due. If you haven’t received the booking confirmation within this time period then please let us know.
- Payments can be made by cheque or bank transfer, details will be provided when you book. It is your responsibility to check the booking confirmation is correct.
Booking Conditions
- The accommodation is provided for short term holiday rental only.
- Once the non-refundable deposit has been paid you are liable for the balance payment at least 6 weeks before your holiday.
- We need to deal directly with the person/people who will be staying in the property, so under no circumstances can a letting period be sold on or given to a third party.
- You agree that under no circumstances will the accommodation be occupied by more guests than the number of bed spaces in the accommodation. If you require a cot then please ask at time of booking.
- The contract will start once a non-refundable deposit has been paid and you have received letter/email confirmation from us to this effect.
- Connemara Farm Holidays only accepts bookings from persons over 18 year of age and reserves the right, at all times, without statement of reasons, to refuse a booking.
- You will be responsible for any damage, breakages or losses of any items during your stay in the accommodation.
Cancellation
- In the event that you need to cancel your booking with us you must notify us in writing to Connemara Farm Holidays, St Martins, Isles of Scilly, TR25 0QL or by email to [email protected].
- If at any time you should cancel your booking you remain liable for the full rental charge unless the property is re-let by us. If we are successful we will refund to you the balance paid or part thereof, if we have to reduce the price. Your reservation fee is non-refundable so will not be refunded. Because of this we strongly advise that you take out insurance to cover any costs incurred if you have to cancel your booking with us.
- If for any reason beyond our control the property is not available once booked (i.e. in the event of fire, flood or other severe damage) all charges paid will be refunded in full but you will have no other claim against Connemara Farm Holidays.
- Insurance against cancellation is strongly recommended. (Stay Sure comes highly recommended)
- We will contact you 8 weeks before your holiday to request payment of the balance. This payment must be made at least 6 weeks before the start of your holiday. We will also at this time send you a travel arrangements form and shopping order form, which must both be completed and returned at least 2 weeks before your holiday. Please return your shopping list to St Martins Stores.
- Access to the property will be from 16.00 on the day of arrival, we will do our best to have it available earlier but cannot guarantee this. On the day of departure we would ask you to vacate the property by 09.00.
- You will be met on St Martins Quay and your luggage can be collected and transported to your holiday property if you let us know your expected time of arrival.
- We do not accept pets in any of our properties.
General
- We retain the right to decline a future booking from guests that leave the property in unreasonable condition.
- By payment of your non-refundable deposit you are deemed to have accepted these Terms and Conditions.
- This agreement is governed by English law and (if we are unable to amicably resolve any differences), we agree that the English Courts would settle any disputes.
Thank you for your booking at Connemara Farm Holidays.
Connemara Farm Holidays
St Martins
Isles of Scilly
TR25 0QL
[email protected]